A machine learning-based
digital negotiation platform
A digital negotiation platform
All EU/EFTA online shops are obliged to provide on their websites an easily accessible electronic link for consumers to the ODR-platform. All it takes is the push of a button to enter the platform.
Our database contains the entire legislation relevant to online shoppers in all EU/EFTA member states as well as the specific GTC’s of the affiliated eCommerce companies. By validating the current transaction data with the stored metadata, the system accomplishes to automatically resolve about 90% of the disputes.
If you get stuck in the trial, call in a mediator. We employ a large number of mediators in all European languages and for all areas of disputes.
Example eShopper vs. Merchant
BD was founded in Switzerland in 2017 with the vision of empowering people to resolve all their disputes and conflicts autonomously – Fair, time- and cost-saving, binding.
Philip D. Grech
Jorge L. Sánchez
Senior UX Developer
Rolf W. Günter
Legal, Board of Directors
Ellen G. Czaika
System Design, Board of Directors