© 2020 | Better Disputes Ltd.
+41 44 283 29 28
8002 Zürich / Switzerland
A machine learning-based
digital negotiation platform
where consumers find a fast and easy resolution
where both consumers and merchants are treated fairly and
where their privacy is respected
that neutralizes inequality of the parties
that provides merchants with a clear benefit from
participating in terms of increased reputation and cost
with a system that is continuously learning and gets smarter
the more cases that are run through it
All EU/EFTA online shops are obliged to provide on their
websites an easily accessible electronic link for consumers
to the ODR-platform. All it takes is the push of a button to
enter the platform.
Our database contains the entire legislation relevant to
online shoppers in all EU/EFTA member states as well as
the specific GTC’s of the affiliated eCommerce companies. By
validating the current transaction data with the stored
metadata, the system accomplishes to automatically resolve
about 90% of the disputes.
If you get stuck in the trial, call in a mediator. We employ a large number of mediators in all European languages and for all areas of disputes.
Example eShopper vs. Merchant
BD was founded in Switzerland in 2017 with the vision of empowering people to resolve all their disputes and conflicts autonomously – Fair, time- and cost-saving, binding.